We continue to monitor the COVID-19 developing situation very closely and are following the Governments directives in dealing with the situation. Cresta is a multi-faceted business and for that reason we have made the following decisions:
Shop and Showroom – The premises are closed during national lockdown, in line with government regulations. When the premises are open to the public, strict Public Health England social distancing and hygiene rules should be observed at all times.
Building and Construction Work – Currently, as an occupation that is unable to be carried out from home and under government guidance regarding the Construction Industry, we will continue to complete all building tasks while following PHE social distancing and cleanliness regimes. We will, of course, not attend site if the client wishes to postpone work.
Building Maintenance and Service (Pool Care) – The same conditions apply. This work will ONLY be completed at the request of the client and we expect that the operative works in an isolated situation and there is social distancing adhered too at all times.
Deliveries – If essential, these can be arranged, but we will need to make a suitable delivery charge and the transaction will need to be made by card in advance of the delivery. Deliveries will be left at a nominated location by the client, without face-to-face contact, and we will inform the client when the delivery has been made.
During national lockdown, staff who can work from home will be doing so and will return calls as required.
If we need to make further changes according to the Government directives, we will of course do so and advise our valued customers accordingly.